Job Description
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ADI Global Distribution, is looking for an experienced UX Researcher as an essential member of the growing ecommerce based Digital Experience team.
You enjoy conducting multiple kinds or UX Research techniques that uncover insights to help us create simple, elegant, and efficient user-centered experiences that exceed customer needs. If you have a track record of aligning your research with business priorities, driving customer satisfaction, and conducting strategic research for responsive and mobile adoption—all within a growing eCommerce-driven environment—we have a space for you on our UX research team.
Please send your resume. If you’re passionate about human-centered design, skilled in qualitative and quantitative research methods, and eager to make an impact, we’d love to hear from you!
Job Duties - Conduct User Research – Plan and execute qualitative and quantitative research studies, including interviews, surveys, usability testing, and ethnographic research.
- Analyze User Behavior – Synthesize research findings to identify user needs, pain points, and behavioral patterns that inform design decisions.
- Collaborate with Cross-Functional Teams – Work closely with designers, product managers, developers, and stakeholders to ensure user insights are integrated into product development.
- Develop User Personas & Journeys – Create detailed user personas, journey maps, and workflows to illustrate user experiences and inform design strategies.
- Test Prototypes & Products – Conduct usability testing on wireframes, prototypes, and live products to assess functionality, accessibility, and overall user experience.
- Translate Research into Actionable Insights – Present findings and recommendations to teams through reports, presentations, and workshops.
- Stay Up-to-Date on UX Trends & Best Practices – Keep informed of industry trends, emerging research methods, and evolving user expectations.
- Advocate for the User – Champion user needs within the organization, ensuring a human-centered approach to product and experience development.
- Measure UX Impact – Evaluate the success of design solutions using key performance indicators (KPIs), usability metrics, and post-launch feedback.
- Build & Maintain Research Repositories – Organize and manage research documentation to ensure insights are accessible and reusable across teams.
You Must Have - Minimum of ten years of successful UX Research experience, preferably for an ecommerce product-driven business
- Understanding of user-centered design (UCD) principles.
- Proficiency in qualitative research and quantitative research (e.g., user interviews, usability testing, ethnographic studies).
- Experience with quantitative research (e.g., surveys, A/B testing, analytics).
We Value - Being up to date with the latest UI trends, techniques, and technologies
- Experience Researching B2C ecommerce websites and apps
- Significant digital and mobile research experience
- Able to present research findings and lead stakeholders to the correct solution in a compelling way
- Ability to solve problems creatively and effectively in a collaborative environment
- Excellent research skills with sensitivity to user experience interaction across touch points and systems
- Familiarity with the wireframing and prototyping tool Figma is a plus.
What’s In It For You - Exciting opportunity to be a part of a growing Digital Experience team
- ADI provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays
Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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