We are looking for a Service Coordinator (SC) to serve as a specialized, highly trained & skilled member of the Service Client Care Center. The Service Coordinator handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls for due, overdue service clients; Special Order Parts (SOP) notifications; “we owes” scheduling calls and any additional outbound calls requested by management. The SC must possess outstanding communication skills, a cheerful and enthusiastic disposition, and the ability to speak articulately. In addition, the SC must display great work ethics, project a “can do” attitude in the face of change, enjoy conducting outbound telephone calls with enthusiasm and support the goals and vision of the team. To complete ServiceMastery™ certification training, the Service Coordinator must pass certification testing with a minimum score of 85%. Service Coordinators must attend 100% of the certification training, which is four consecutive days. During the first 6 weeks of training, a Service Coordinator must not miss more than 1 day for any reason. Benefits:
We are a busy couple located in Fairfax county, 25 minutes south of D.C. seeking a well-spoken, organized, and extremely caring person to look after our 1 year son; and cook Indian food for the baby and us. Bonus points if you can read/write Punjabi.
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