This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, Dispute Experience. In this role, you will significantly impact the quality of member dispute experiences while enhancing operational efficiency for support and resolution teams. Your expertise in dispute processes will guide strategic initiatives aimed at improving member satisfaction and preventing fraud. By harnessing data-driven insights, you will streamline operations, reduce friction, and develop automation strategies that lead to cost-effective claims support. Your contributions will bridge various functional teams, ensuring cohesive project management and implementation of improvements.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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