Job Summary
The Phone Operator is responsible for handling incoming calls and directing to appropriate person in a professional, courteous, and efficient manner. This role serves as the first point of contact for callers, providing information, directing calls to the appropriate departments, and ensuring a positive experience.
Key Responsibilities
• Answer incoming phone calls promptly and professionally
• Direct calls to the appropriate person or department
• Take and relay accurate messages when necessary
• Provide basic information about the organization, services, or procedures
• Make outgoing calls as required (e.g., follow-ups, appointments, notifications)
• Maintain call logs and records as needed
• Handle multiple calls while maintaining a calm and polite manner
• Follow company policies regarding confidentiality and phone etiquette
• Escalate urgent or complex calls to supervisors when appropriate
Required Skills and Qualifications
• Call Center or Customer Service experience
• Office experience
• Clear speaking voice and excellent communication skills
• Strong listening and customer service skills
• Ability to multitask and manage high call volumes
• Basic computer and phone system skills
• Ability to work under pressure
Schedule:
Monday- Friday 1:00pm – 5:00pm; will also have the ability to work fulltime hours to cover for other staff
Wage:
$16.00 per hour
...2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model. We combine superstar SDR talent, purpose... ...proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services,...
...Theatre Arts Professor-Theatre Technology & Design Salary: $88,554.00 - $116,738.00 Annually Job Type: Full-time Faculty -... ...Technical Direction, Technical Theatre, or Design & Technology A history of work in the theatre which demonstrates: Exemplary...
...A thriving healthcare system is seeking an Interventional Cardiologist to work in the Chicagoland area (Munster, IN and Hobart, IN)! Come make a difference within a growing team of providers that focus to enhance the lives they serve and value learning and growth!...
Rick's in Rogers is looking for an experienced full time cake decorator to join our team! Days off will be Sunday plus one day early in the week. Saturday is mandatory. The ideal candidate will have experience in a fast paced production environment, with piping in buttercream...
...We are looking for a talented Speech-Language Pathologist Assistant (SLPA) to join our team for the school year. ~ In-person SLPA ~ Schedule:6:45 AM - 3:15 PM ~11/10/2025 - 06/11/2026 Hourly Rate Range: $33.00 - $42.00 per hour Responsibilities include:...