Job Description

PAID Internship - LIMITED HOUSING AVAILABLE

Earn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, 30% park-wide discount, and free/discounted area exchange program.

Total # hired per semester:

Spring: 1 (2026, all slots open)

Summer: 2 (2026, all slots open)

Fall: 1 (2026, all slots open)

About Us:

NASCAR SpeedPark is a top family entertainment destination offering thrilling go-kart tracks, outdoor rides, mini-bowling, and arcade attractions. We are seeking a hands-on and detail-oriented Operations Intern to join our team, focusing on the day-to-day operations of our go-kart tracks and outdoor rides.

Job Description

As an Operations Intern at NASCAR SpeedPark, you will gain valuable experience in the management and operation of our go-kart tracks and outdoor attractions. You’ll work closely with our operations team to ensure the smooth and safe operation of our rides, providing a great experience for our guests.

Key Responsibilities:

Daily Operations Support

• Assist with the daily start-up and operation of go-kart tracks and outdoor rides, ensuring that all attractions are ready for guests.
• Assist with end-of-day closing duties, including shutting down and securing go-kart tracks and outdoor rides.
• Ensure that all equipment is properly stored, areas are clean, and attractions are prepared for the next day’s operations.
• Assist with assigning team members to appropriate tracks and rides based on operational needs.
• Help create and manage break schedules to ensure smooth staffing.
• Help create weekly team schedules.

Guest Experience Enhancement:

• Monitor guest interactions and ride experiences, ensuring safety protocols are followed and providing excellent customer service.
• Assist in managing guest flow and wait times to enhance overall guest satisfaction.
• Assist in training track attendants and ride operators in excellent customer service

Safety and Compliance:

• Assist in enforcing safety regulations and operational procedures to ensure a safe environment for both guests and staff.
• Contribute to maintaining a culture of safety throughout the park.

Operational Efficiency:

• Analyze daily ride operations to identify areas for efficiency improvements, such as reducing wait times or optimizing deployment of team members.
• Provide recommendations to improve operational processes and guest experience.

Team Collaboration:

• Work closely with track attendants, ride operators, maintenance staff, and management to ensure seamless operations.
• Participate in team meetings and contribute ideas to improve ride operations and guest satisfaction.

Additional Responsibilities for Interns with Mechanical Knowledge (Not required, but a plus)

Equipment and Inventory Management:

• Assist in tracking and managing inventory for go-karts and ride-related equipment.
• Help with organizing spare parts and supplies to ensure operations run smoothly.

Go-Kart Maintenance and Repairs:

• Help with basic maintenance tasks, including safety checks on go-karts, changing spark plugs and tires, and performing minor repairs as needed.
• Work with the maintenance team to identify and address mechanical issues to minimize ride downtime.

Qualifications:

• Currently pursuing a degree in Operations Management, Mechanical Engineering, Hospitality, or a related field.
• Strong interest in ride operations and a passion for providing exceptional guest experiences.
• Basic mechanical skills and a willingness to learn about go-kart and ride maintenance not required, but a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work effectively in a team environment.
• Availability to work flexible hours, including weekends and holidays.

Hands-On Training:

• As part of your training, work as a track attendant and/or ride attendant to gain a thorough understanding of the park's operational processes and guest expectations.
• Experience firsthand the challenges and requirements of running go-kart tracks and outdoor rides, enhancing your ability to contribute to operational improvements.

Why Join Us?

• Gain hands-on experience in the operations of a large family entertainment park.
• Work in a fun and dynamic environment where safety and guest experience are top priorities.
• Collaborate with a dedicated team and contribute to creating memorable experiences for our guests.

How to Apply: If you’re excited about operations and eager to contribute to our team, we’d love to hear from you!

Welcome to NASCAR SpeedPark, the official family fun park of NASCAR in Sevierville, Tennessee. Our guests have voted us the #1 spot for go-karting in the region for the fifth year in a row. Our team members are a key part of our success, as they keep the focus on people first, always being safe, remembering that it's fun and our team members are committed to excellence. Our eight go-kart tracks offer racing thrills for all ages and skill levels. There is plenty of fun family and thrill rides and 36 holes of mini golf. We offer an unlimited ride wristband that allows our guests to exit and reenter the park all day. They can enjoy the SpeedDome Arcade and our virtual reality experience to make it a perfect day. We are The Best Deal in the Smokies, with the best team focused on creating magical moments that become treasured memories! Join us and work hard, learn skills, have fun and make treasured memories.

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