Job Description

**About this role:** Wells Fargo is seeking an Operational Risk Director to lead a Wholesale Operations Group operational risk function. This role reports to the Global Operations Operational Risk Executive and focusses on our Wholesale Operations function, which is a large organization within Global Operations engaged in significant business and client focused operations activities. Learn more about the career areas and lines of business at wellsfargojobs.com . The Risk team supporting Wholesale Operations plays a critical role in supporting the organization's ability to manage and mitigate risks across this large, complex function, and operates in tandem with our BACO (Business Aligned Compliance Officer). Wholesale Operations plays a crucial role in maintaining relationships with corporate clients and facilitating their financial needs. Wholesale Operations is comprised of Corporate & Investment Banking Operations (CIB), Commercial Banking Operations, and Wealth & Investment Management Operations (WIM) with employees located globally. The organization manages financial transactions for business, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions and loans. The team also manage the risk management, regulatory compliance, and client service associated with these transactions. This role will lead numerous high impact projects, oversee ongoing open issues and an increasing risk profile. The leader will be responsible for providing a consistent, in-depth risk oversight view and approach of the Wholesale Operations function including providing expertise and risk insights Corporate & Investment Banking Operations, Commercial Banking and Lending Operations, Wealth & Investment Management Operations, Wholesale Shared Services Operations and International Operations especially as it relates to operations execution and client impact. The role will lead Independent Risk Management governance, coordination, and reporting routines across the Wholesale ORM team. **In this role, you will:** + Support Wholesale Operations in addressing regulatory remediation activities, tracking and escalating issues and concerns, and ensure future programs are subject to appropriate risk oversight + Identify and respond to emerging risk issues in a timely manner and balance the workload across the team for markets, banking, lending, wealth and investment management operations arenas + Assess and help manage risk associated with execution of financial transactions for business, institutions, and wealth management clients - supporting efficient processing of securities transactions, cash transactions and loans + Provide vision and set direction for Global Operations risk oversight teams covering aforementioned areas of Wholesale Operations, to achieve long term strategic objectives that impact organization and management across functions + Manage the development, implementation, and monitoring of a risk-based program for a business or large functional area with moderate to high risk to identify, assess, and mitigate operational risk that arises from inadequate or failed internal processes, people, systems, or external events + Influence and provide input on policy, framework, and program development for business or enterprise strategy for markets, banking, lending, wealth and investment management operations arenas + Maintain a balance between risk mitigation and operational efficiency, and an awareness of the state of operational risk companywide + Ensure reporting, escalation, and remediation of issues, deficiencies or regulatory matters regarding operational risk to leaders, committees, and appropriate executive management + Challenge operational risk-related business management decisions, activities, and operating processes for assigned area + Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics + Partner closely with Compliance and Strategic and Enterprise Risk Management in providing Risk Oversight of Wholesale Operations + Develop and guide a culture of talent development to meet business objectives and strategy + Manage allocation of people and financial resources for this pillar of Operational Risk **Required Qualifications:** + 8+ years of Operational Risk experience or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education. + 4+ years of Management experience. **Desired Qualifications:** + Expert understanding of enterprise risk management framework including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance + Expert understanding of Wholesale Operations specifically as it relates to one or a combination of markets operations, wealth and fiduciary operations, commercial banking and lending operations and use of shared service operations utilities in a global banking environment + Ability to effectively manage and build relationships within the Corporate Risk function and with business partners + Ability to create solutions in a dynamic environment with complex risk and control related environment and articulate sound proposals to key stakeholders to influence and drive timely decision making + Proven record to develop and mentor team for career development, retention strategy, and goal achievements, including establishing a strategic vision and drive strong outcomes and results + Highly experienced in building and maintaining relationships with Senior Leaders and ability to establish partnerships between three lines of defenses + Strong executive presence with the ability to inspire a complex and geographically dispersed organization + Effective engagement and maintenance of relationships with global regulators by interpreting regulatory trends and expectations + Demonstrated ability to negotiate challenges or issues and achieve best outcomes for the company + Demonstrated ability to influence and lead across first and second line of defenses while maintaining close relationships with third line of defenses + Excellent analytical and problem-solving skills, inquisitive nature and comfort challenging current practices to drive efficiency and standardization **Job Expectations:** + This position offers a hybrid work schedule. + Ability to work at a posted location. + This position is not eligible for Visa sponsorship. **Posting Locations:** + 401 S Tryon St - Charlotte, NC + 401 W Las Colinas Blvd - Irving, TX + 600 S 4th St - Minneapolis, MN + 800 S Jordan Creek Pkwy - West Des Moines, IA + 1150 W Washington St - Tempe, AZ **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $185,000.00 - $300,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 7 Aug 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-476096

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