Job Description

$90000 - $105000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

The NetSuite Administrator – SuiteProjects Pro (SPP) role is an opportunity for someone who is detail-oriented, has strong project management system expertise, and thrives at enabling Professional Services teams to deliver efficiently. This role will focus on supporting, maintaining, and enhancing the SuiteProjects Pro (SPP) module, ensuring accurate project setup, resource management, billing, and reporting across Vertafore’s enterprise environment. The ideal candidate has prior experience working with NetSuite SPP, PSA, or SRP modules, understands professional services operations, and has a passion for leveraging technology to streamline project delivery and improve business outcomes.

 

Daily Requirements and Responsibilities:

This position will entail the following roles and responsibilities:

· Serve as the primary administrator and subject matter expert for NetSuite SuiteProjects Pro (SPP).

· Support PS Operations with configuration and maintenance of project templates, resource profiles, billing rules, and project task structures.

· Partner with Professional Services, Finance, and Operations teams to enable accurate project creation, staffing, time tracking, billing, and revenue recognition through system administration.

· Develop and maintain SPP saved searches, dashboards, and reports to provide visibility into project financials, utilization, and profitability.

· Monitor and resolve SPP-related issues from the support ticket queue, escalating to NetSuite Support as needed.

· Support monthly and quarterly project billing cycles, ensuring alignment with customer contracts and revenue recognition rules.

· Collaborate with IT and business stakeholders to design and implement enhancements, workflows, and automations within the SPP framework.

· Validate system changes and support QA testing for SPP-related upgrades and releases.

· Serve as a “QA” resource to validate system changes made by your peers.

· Maintain compliance with SOX and internal controls for change management.

· Actively participate and contribute to team sprints and Agile processes and meetings.

· Although the resource will primarily focus on SPP there will be responsibilities related to NetSuite ERP including:

o Performing and managing the execution of our monthly billing process.

o Following and improving upon, existing internal process documentation.

o Complete NetSuite ERP updates and changes as assigned by your manager

Essential skills required for this position:

· Proven experience administering NetSuite SuiteProjects Pro (SPP), PSA, or SRP modules.

· Experience administering NetSuite ERP a plus

· Strong knowledge of project lifecycle management (initiation through closeout), including resource allocation, project billing, and time/expense tracking.

· Ability to create complex saved searches, reports, and dashboards that provide actionable insights for services leaders.

· Analytical mindset with strong problem-solving abilities and attention to detail.

· Effective communication skills with both technical and non-technical stakeholders.

· Self-motivated and capable of working independently while collaborating with cross-functional teams.

Ideal skills:

· Hands-on experience with NetSuite SPP configuration

· General knowledge of customization options and limitations within SPP

· Familiarity with NetSuite ERP (GL, Financials, Banking, Payables, and Receivables)

· Familiarity with Celigo or similar middleware for integrations between NetSuite and other enterprise applications.

· Exposure to revenue management (ARM) concepts as they intersect with services billing.

· Prior experience in an Agile/Scrum environment.

Additional Requirements and Details:

• Travel required up to 10% of the time. 

• Located and working from an office location. 

• Occasional lifting and/or moving up to 10 pounds.

• Frequent repetitive hand and arm movements required to operate a computer.

• Specific vision abilities required by this job include close vision (working on a computer, etc.). 

• Frequent sitting and/or standing.

 

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

· Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

· Win Together: We work together as one team, showing empathy and respect along the way.

· Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

· Say It, Do It: We honor every one of our commitments because integrity is important to us.

· Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

· We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings .

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.

Job Tags

Full time, Contract work, Work at office, Work from home, Flexible hours,

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