Liquor Store Associate

Job Purpose

Job Summary

This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Essential Responsibilities

Percent Of Responsibilities

Responsibility % Of Time

Compliance 50%

• Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store.
• Deny sale of alcohol or tobacco to underage or intoxicated customers.

Customer Excellence 25%

• Provides continuous attention to customers' needs.
• Greets, assists, and thanks customers in a prompt, courteous, and friendly manner.
• Offers product suggestions to customers when appropriate.

• Stocks and rotates department products to ensure freshness and date control.
• Restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operates department equipment and tools; Operates cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
• Keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management.

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education

Required Education Course of Study

High School / GED

Preferred Education

Preferred Education Course of Study

High School / GED Diploma

Language Requirements

Language(s) Required Language(s) Preferred

English English and Spanish

Relevant Experience

Relevant Experience Supervisory Experience

0 -3 yrs minimum No Supervisory Experience

Knowledge, Skills & Abilities Required

• Must be at least 21 year of age.

• TIPS Training required prior to position start date. *See Addendum Below.

• Ability to read, write, speak, and understand English, and proficiently follow instructions.

• Authorization to work in the United States or the ability to obtain the same.

• Successful completion of a pre-employment drug test and background check.

• Compliance with all company policies and procedures.

• High standard of integrity and reliability.

• Basic computer skills required to participate in online training.

• Customer service skills..

• Ability to work in face-paced and busy environment.

Environmental Factors

Travel Percent & Overnight

Travel Percent Overnight

None No

Shift(s)

Addendum

Required Certifications & Trainings: