Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

#BMC-Okana

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join us as the Director of Security to oversee the operations of our Security team.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Director of Security is responsible for overseeing the security in the resort, ensuring a safe environment for guests and team members by establishing and enforcing comprehensive security policies. The role includes hiring and training the security team to ensure compliance with all local, state and federal regulations. The Security Manager is pivotal in developing the emergency procedure of the resort and conducting regular training sessions to maintain a safe environment for associates and guests. Building strong working relationships with local law enforcement and emergency agencies is essential. The Security Manager must present a professional, approachable demeanor, providing reassurance to resort associates and customers that safety and security are top priorities every day.

What you will be doing:

• Ensure effective and efficient operation of the Security department.
• Conduct safety and security patrols of property. In a timely manner, report to management any unusual observations.
• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
• Direct and designate security for hotel functions as needed.
• Ensure enforcement and communicate hotel security policies and procedures (including emergency procedures).
• Ensure/maintain key control program.
• File reports, investigate/handle complaints, incidences, accidents, and emergencies.
• Maintain work area clean and organized.
• Monitor payroll hours and reports.
• Perform in the capacity of any position supervised.
• Promote employee empowerment.
• Report all unsafe conditions immediately.
• Review all Security officer daily shift reports.
• Select, train, schedule, supervise, discipline, and counsel employees according to Pyramid Global Hospitality policies and procedures.
• Assist with lost and found system in cooperation with housekeeping department.
• Attend meetings as well as schedule and conduct departmental meetings.
• Complete reports and paperwork.
• Conduct performance appraisals.
• Attend safety committee meetings and participate in safety activities including hazard identification and inspections as directed by hotel management.
• Coordinate first aid and CPR training for hotel employees.
• Participate in emergency response team activities including fire drills, alarm tests and emergency response practice sessions as directed by hotel management.
• Recommend/create security related policies and procedures.
• Perform other duties as assigned by supervisor.
• Conduct internal/external investigations.
• Provide safety and security training to all employees.

  What you bring to the role:

• Bachelor’s degree in criminal justice or related training in security related subjects.
• 5+ years of management experience in security/law enforcement, preferably in large hotels or resorts.
• Relevant certifications including CPR and life safety.
• Proficiency in report writing and investigation techniques; ability to suggest corrective action to improve security throughout the resort.
• Computer knowledge, including Microsoft 365 Suite and security management platforms.
• Demonstrated ability to lead, direct and motivate staff.
• Knowledgeable of fire, security, and keyless access systems.

is part of  , a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

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