Client Service Professional- U.S.A. Independent Contractor Job at beHired Staffing, Remote

STZsK01JdWFVQjR6UklHaVVyV1BCeUpsTWc9PQ==
  • beHired Staffing
  • Remote

Job Description

About the Client Service Professional Position

We're on the lookout for a Client Service Professional to be the primary link between our company and our current and potential customers.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Client Service Professional Responsibilities

  • Manage large amounts of inbound calls with efficiency and courtesy

  • Follow conversation prompts and scripts when handling different topics

  • Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by going the extra mile when you can

  • Attend educational seminars to improve knowledge and performance level

  • Meet or exceed personal/team qualitative and quantitative targets

Client Service Professional Requirements

  • Previous experience in a customer support role

  • Strong phone and verbal communication skills, plus active listening skills

  • Empathetic customer focus, flexibility to manage many different personality types

  • Ability to multi-task, set priorities, and manage time effectively

  • High school degree

Important Information for Independent Contractors

  • Required to work 15-20 hours a week
  • 1099 contract employee

Job Tags

Remote job, Contract work, For contractors,

Similar Jobs

Valid8 Financial, Inc.

SDR Program Manager - B2B Sales Outsourcing Job at Valid8 Financial, Inc.

 ...2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model. We combine superstar SDR talent, purpose...  ...proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services,... 

Walden Place

Security Guard- Overnights Job at Walden Place

 ...serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for maintaining a secure environment for all employees and residents at the community. Job Description Secure all areas of the facility, checking... 

Brookfield Properties

Assistant Property Manager Job at Brookfield Properties

 ...it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any...  ...we encourage you to apply.Job Description Overview: Assists the Property Manager with the general administration of the property and performs... 

Maxion Corp

Entry-Level Data Entry Specialist Remote Job at Maxion Corp

 ...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether youve been an administrative... 

Sidney Health Center

Registered Nurse ~ ENT Clinic Job at Sidney Health Center

Text to apply: (***) ***-**** using the code: ENT