Dialog Cafe is looking for an EXPERIENCED Assistant General Manager for its second location in West LA!
We are looking for people to join our team who share the same core values, have a passion for Customer Service, and are able to work in a multi layered, fast paced environment. Our second location shares space with the iconic Equinox Sports Club on Sepulveda Blvd. Must have prior Managerial experience in a Cafe/Restaurant setting.
1835 S. Sepulveda Blvd Los Angeles CA 90025
This is a Salary position. Must be able to work a minimum of 45 hours per week. Starting pay rate range is $70,000 to $75,000 annually, as well as a bonus structure.
The Assistant General Manager is responsible for providing outstanding customer service by leading and motivating their team and developing practices to increase customer satisfaction.
Assistant General Manager tasks include assisting guests and staff, customer service relations, ensuring prompt resolution of guests’ inquiries, distributing tasks to the staff, and monitoring the employees' performance. The AGM will be in charge of checking specific department inventories and reporting inadequate supplies, identifying business opportunities to increase the company's sales and profitability, and developing strategic procedures to maintain guest satisfaction
Duties and Responsibilities include:
•Assisting the GM with overseeing staffing responsibilities for FOH department
• Maintaining excellent customer and public relations within the community
• Ensuring that guests have a positive and memorable experience each and every time they visit
• Ensuring proper compliance with cash control procedures, and performs related administrative reports as required
-Customer issues
-Employee issues
-Third party issues
Qualifications and Requirements
• Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
We offer Health, Dental and Vision Insurance
Perks:
Equinox gym membership
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